Privacy Policy

Americas Family Moving Services LLC ("we", "us", or "our") operates americasfamilymoving.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information.

Information We Collect

When you visit our website or request a moving quote, we may collect the following types of personal information:

• Contact Information: Full name, email address, and phone number.
• Moving Details: Origin and destination addresses, preferred move date, home size, and any special requirements you provide.
• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site. This information is collected automatically through cookies and similar tracking technologies.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide accurate moving quotes and respond to your inquiries.
• To contact you about your move via phone, email, or SMS.
• To send service-related updates and communications.
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our rights.

SMS Opt-In & Communications

Customers may separately and voluntarily consent to receive SMS messages from Americas Family Moving Services LLC by selecting the optional SMS consent checkbox on our quote-request form. The checkbox is unchecked by default. Merely providing a phone number or submitting a quote request does not constitute SMS consent. Consent to receive SMS messages is not a condition of purchasing services.

Customers who opt in may receive customer-care messages concerning their moving quote, appointment coordination, answers to customer questions, and moving-service updates.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out. You will receive a one-time confirmation, and no further messages will be sent unless you opt in again.
• Reply HELP for assistance or call (800) 886-9175.
• Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share mobile phone numbers, SMS consent records, or mobile opt-in information with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with service providers that help us deliver messaging services, and only as necessary to provide those services. SMS consent is not shared with third parties or affiliates for their own marketing purposes.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. These include:

• Essential Cookies: Required for the website to function properly (e.g., form submissions).
• Analytics Cookies: We use third-party analytics tools (such as Google Analytics and Facebook Pixel) to understand how visitors interact with our site. These tools may collect information such as pages visited, time on site, and referring sources.
• Advertising/Tracking Pixels: We use Facebook Pixel to measure the effectiveness of our advertising and deliver relevant ads. These pixels may track actions you take on our site.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for all data transmitted through our website.
• Access controls limiting who within our organization can view your personal information.
• Regular reviews of our data collection, storage, and processing practices.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Data Sharing & Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing or commercial purposes. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.

Your Rights & Choices

You have the following rights regarding your personal information:

• Access & Update: You may request access to the personal information we hold about you and ask us to correct any inaccurate or incomplete data by contacting us.
• Deletion: You may request that we delete your personal information, subject to any legal obligations that require us to retain certain records.
• Unsubscribe from Email: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email we send or by contacting us directly.
• Opt Out of SMS: Reply STOP to any text message to stop receiving SMS communications.
• Cookie Preferences: You can manage your cookie preferences through your browser settings at any time.
• Do Not Track: Our website currently does not respond to "Do Not Track" browser signals.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Americas Family Moving Services LLC
4774 N Powerline Rd STE 201, Pompano Beach, FL 33073
Phone: (800) 886-9175
Email: support@americafamilymovingservice.com